By Barry Dubin, D.D.S. on November 23, 2009
Local Center City Philadelphia dentist, Dr. Barry Dubin, announces a new Patient-Centered staffing model at his practice at 1829 JFK Blvd. If you are one of our current patients, you will notice a difference in the staff that you see. The old staffing model and that used by most other dental practices assigns staff to specific tasks that need to be done within the practice: A “Receptionist” answers the phone; a “Scheduler” makes your appointments; a “Finance Manager” takes your payments; a “Dental Assistant” helps the dentist; and a “hygienist” cleans your teeth and takes care of your gums. In this old model, everything revolves around the office and the jobs that need to be done for the practice. This is obviously a PRACTICE centered model, and you – the patient – may see 6 or 7 different people in one visit and totally different people on your next visit. With so many hands in the “pot”, its easy for details to get lost and communication to get confused. Patients sometimes feel they are hearing something completely different from each person they see and it doesn’t all add up. It is easy in this model for the patient to get lost when the staff is so busy working with so many people.
Dr. Barry Dubin of JFK Dental Care realized that using a “PATIENT centered model that uses the same “team” of staff members to work with the same patient each time s/he comes in would be much better. We now have Treatment Coordinators (the old assistants”) who are assigned their own treatment room. Patients will normally always be seen in the same room with the same Coordinator and the same doctor. In addition to the Doctor and Treatment Coordinator, each patient will also have an Administrative Coordinator who will always handle all payments, insurance, and other administrative tasks for them. Patients can expect a higher lever of customer service because they will have their own dedicated team that will work with them to take care of all their needs.
Please let us know how this new model is working for you. We’re very excited by it and looking forward to providing you with even better care and superior customer service.
By Barry Dubin, D.D.S. on November 9, 2009
Dr. Barry Dubin and JFK Dental Care are now appearing on Angie’s List. We have a great patient to thank for writing a review of our cosmetic dental practice and sedation dentistry and posting it onto Angie’s List. If you aren’t a member or have never used Angie’s List before, its a word-of-mouth network for consumers with more than 750,000 members nationwide. These members rate and review service companies and health care providers in more than 400 different categories. These are real customers like you and me who report on their actual experiences with various companies. Because we all know we can’t always rely on ads and when it comes to service providers with exactly the same services (like most dentists), how are you supposed to choose?
We’re thrilled to report that our patient review of Dr. Barry Dubin and JFK Dental Care is overwhelmingly positive. At our comprehensive dental practice, we strive to provide the best in personal service. Please check out JFK Dental Care FAQ’s for the answers to some of the most common questions and see our review on Angie’s List.
By Barry Dubin, D.D.S. on November 3, 2009
Dr. Barry Dubin of JFK Dental Care is doing his best to help people in this economy to continue to receive restorative and complex dentistry. If you are a patient at his Center City Practice for Cosmetic and Sedation Dentistry who has not been into the office for more than 12 months, he is offering a GET RE-ACQUAINTED special for only $10. That means you can get his comprehensive 11 point oral exam, all necessary x-rays, and gum disease and oral cancer screening for the low price of just $10. And better yet – this offer is transferable. That means you can share it with other family members and friends and they will get the very same $10 special!
This is a great way for you to extend all the benefits of Dr. Dubin’s unique office to your friends and family at a very affordable price. If someone you know has been putting off needed dentistry because of fear, you can let them know that JFK Dental Care offers sedation dentistry also. A simple pill is all it takes to banish fear and anxiety so that a patient’s oral health can finally get taken care of.
Please do yourself and friends and family a favor by taking advantage of this special offer before it runs out on December 31. Call us at 215-575-0550 to schedule your $10 Get Re-Acquainted Special.